| Questions | Cause | Remedy |
| Is the evaporator coil clean? | Dirty or iced evaporator | Clean or defrost evaporator |
| Have you checked refrigerant charge? | Refrigerant shortage. | Repair leak & recharge. |
| Where is unit located? What is air temperature entering condenser? | Condensing temperature too low | Replace or repair existing condenser control. Add if none exists |
| Are suction lines insulated properly? i.e. from outside of box to compressor. (Cold weather) | Suction lines improperly or not insulated | Insulate suction lines |
| Do you have the correct expansion valve? | Undersized expansion valve | Replace with properly sized expansion valve |
| Is expansion valve in proper adjustment? Is superheat correct? | Expansion valve underfeeding | Adjust expansion valve until proper superheat is reached |
| Do you have a pressure drop across filter drier? | Clogged filter drier | Replace core(s) or entire suction filter |
| Do you have a pressure drop across suction filter? | Clogged suction filter | Replace core(s) or entire suction filter |
| Are suction lines restricted? | Restricted suction lines | Remove restrictions or replace |