| Questions | Cause | Remedy |
| Is the condenser clean? | Dirty condenser | Clean condenser |
| Are the condenser fans running? | Condenser fans not running | Repair or replace |
| Is the water valve open? | Water shut off | Turn on water |
| | Water-cooled condenser restricted | Clean or replace condenser |
| Have you checked the refrigerant charge? | Refrigerant overcharge | Recover excess charge |
| Is there air or other non-condensables in the system? | Non-condensables in the system | Remove from the system |
| Where is the unit located? What is air temperature entering condenser? | Poorly ventilated or hot location | Properly ventilate unit or relocate |
| Is there any air recirculation from this or any other units? | Air recirculation | Properly ventilate unit or relocate |
| Is discharge valve partially closed? | Discharge valve partially closed | Open discharge valve |
| Is heat pressure control set and functioning properly? | Head pressure setting too high. Headmaster malfunctioning | Adjust setting or replace control |